February 1, 1999

THE BEST & WORST Mutual Funds 3839
Business

THE BEST & WORST Mutual Funds

It was a rough year for most investors, but U.S. and foreign funds performed well
The RRSP scramble 5253
BEST&WORST

The RRSP scramble

"I think people are overestimating the amount they need to save"
GRABBING FOR GOLD 1617
Olympics

GRABBING FOR GOLD

As the Olympic scandal widened, Montreal’s Richard Pound led the drive to save the Game’s battered reputation
FORECAST: Lower fees 4647
BEST&WORST

FORECAST: Lower fees

In a bustling underground shopping concourse, the red and yellow letters flash rapidly to catch the eyes of bargain-hunters. “Just lowered...to 0.5%!!!” shouts the electronic message board from inside the plate-glass storefront of a Royal Bank Financial Group investor centre in Toronto’s financial district.
The Mail 44a

The Mail

I read with great interest your article on the decline of good customer service (“Dishing out rudeness,” Special Report, Jan. 11). In the past few years, my experience has been encountering not so much rudeness as ineptitude: the seeming inability of utility companies to transfer account information correctly without a series of follow-up phone calls involving much hair-pulling and restrained tempers, delivery persons who “don’t do stairs,” insurance companies that invariably bill a different amount than quoted, days spent at home waiting in vain for contractors to show up, and charity organizations that refuse to take furniture with the slightest imperfections.
RAY OF SUCCESS 5657
Business

RAY OF SUCCESS

A biotech firm soars on the strength of a new drug that reacts with light
LOOKING AHEAD 2021
Canada

LOOKING AHEAD

The turnout was impressive—even if 200 people might normally be considered a disappointing crowd for the silver-tongued premier of Newfoundland. The dinner in question took place on Dec. 10, more than a month before the hoopla of the provincial election campaign, which kicked off last week.
Best-of-class funds 5051
BEST WORST

Best-of-class funds

These funds delivered superior rewards for the risk
Gentle justice 2425
CANADA FOCUS B.C.

Gentle justice

Court reforms aim at pretrial settlements
The land of laughs 6667
Show Business

The land of laughs

Americans finds Canadian comedians hilarious
January 251999 February 81999